Sewage Backup in Your Home? Act Fast to Prevent Further Damage

You're standing in your basement, and the smell hits you like a ton of bricks. Sewage water is pooling around your feet, and you can see the grimy liquid spreading across the floor. It's a nightmare scenario, and it needs to be addressed ASAP. Don't wait, call us today to get your home back to normal.

We've helped over 165 homeowners in the area, and they rave about our expertise and professionalism. You'll get personalized attention from our crew, who will treat your property like their own. Our IICRC certification and satisfaction guarantees mean you can trust us to get the job done right.

  • You can count on our team to arrive quickly, with the right equipment to tackle even the toughest sewage cleanup jobs.
  • We'll contain the affected area, preventing further damage and keeping your family safe.
  • Our state-of-the-art drying equipment ensures your home is dry and safe within 60 minutes.
What Our Customers Say
Our basement flooded overnight, and Rochester Restoration Pros were here by 7 AM. Their quick response saved our finished basement from even worse damage. They even helped with the insurance paperwork.
The team was very professional when dealing with the burst pipe in our kitchen. They kept the work area spotless, which we really appreciated with kids and pets in the house.
Transparent pricing and clear communication throughout the whole process. Our water-damaged ceiling looks new.
Fixed our water heater leak. Fast and efficient.
How We Work
1
Emergency Call & Dispatch
Your urgent call to Rochester Restoration Pros immediately dispatches our certified technicians. We gather initial details about the water intrusion to prepare our rapid response team. Expect us quickly.
2
On-Site Assessment & Scope
Upon arrival, we use moisture meters and thermal imaging to precisely identify all affected areas, even hidden moisture. This detailed assessment allows us to create a comprehensive drying plan, preventing secondary damage.
3
Water Extraction & Drying
High-powered extractors remove standing water efficiently. We then strategically place industrial air movers and dehumidifiers to thoroughly dry the structure. This critical step sets the stage for restoration.
4
Restoration & Final Walkthrough
Once dry, our team repairs any damaged materials, from drywall to flooring, restoring your property to its pre-loss condition. A final inspection ensures complete satisfaction and quality. Your property is ready.
Why Homeowners Choose Us
24/7 Emergency Service
Water damage doesn't wait, and neither do we. Our rapid response team is available around the clock, guaranteeing a technician on-site within 60 minutes to assess and begin mitigation.
📜
Certified Professionals
Our technicians are IICRC-certified, ensuring they possess the highest industry standards for water damage restoration. You get expert, knowledgeable service for effective and safe recovery.
🤝
Hassle-Free Insurance
Navigating insurance claims can be complex. We work directly with all major insurance carriers in Rochester, handling the paperwork and communication to simplify your claims process.
🛠️
Advanced Equipment
We utilize cutting-edge technology like thermal imaging cameras and powerful industrial-grade dehumidifiers to detect hidden moisture and ensure thorough, efficient drying of your property.
🏘️
Local Rochester Experts
As a local Rochester business, we understand the unique challenges of our community. We're committed to providing personalized, reliable service to our neighbors, ensuring a swift recovery.

How Sewage Cleanup & Disinfection Works

We don't just stop at cleaning up the mess, we also focus on disinfecting your property to prevent the spread of bacteria and other contaminants. Our technicians use specialized equipment to measure moisture levels, identify hidden damage, and develop a customized drying plan. With our expertise, you can rest assured your home will be restored to its original condition.

Step 1: Containment and Assessment

We'll set up containment barriers to prevent the sewage from spreading further, and our technicians will assess the damage to identify the source of the issue.

Step 2: Water Removal and Extraction

Using our powerful pumps and extractors, we'll remove the sewage water from your property, leaving it dry and safe for our technicians to work on.

Step 3: Disinfection and Sanitizing

We'll use specialized equipment to disinfect and sanitize your property, killing bacteria, viruses, and other contaminants that can cause illness.

Step 4: Drying and Dehumidification

Our state-of-the-art drying equipment will remove excess moisture from your property, preventing further damage and ensuring your home is dry and safe within 60 minutes.

Step 5: Final Inspection and Restoration

Our technicians will conduct a final inspection to ensure your property is safe and dry, and make any necessary repairs to get your home back to normal.

Don't wait, call us today to schedule your sewage cleanup and disinfection service. We'll have your home back to normal in no time!

Sewage Cleanup & Disinfection in Pittsford, NY

Warning Signs You Need Sewage Cleanup & Disinfection

Ignoring these warning signs can lead to bigger problems, and a bigger bill. Catch them early, and save yourself the headache.

Musty Odors That Won't Go Away

Strong, unpleasant odors can be a sign of sewage backup or leaks. Don't ignore them, call us today to investigate and fix the issue.

Water Stains on Your Ceiling or Walls

Water stains can be a sign of hidden damage or leaks. Don't wait, call us to inspect and repair your property before it's too late.

Warped or Discolored Flooring

Warped or discolored flooring can be a sign of water damage or sewage backup. Don't ignore it, call us to inspect and repair your property.

Unusual Sounds or Gurgling Noises

Unusual sounds or gurgling noises can be a sign of sewage backup or clogs. Don't wait, call us to investigate and fix the issue.

Visible Water Damage or Leaks

Visible water damage or leaks can be a sign of sewage backup or other issues. Don't ignore it, call us to inspect and repair your property.

Unpleasant Smells Coming from Your Drains

Unpleasant smells coming from your drains can be a sign of sewage backup or clogs. Don't wait, call us to investigate and fix the issue.

Sewage Cleanup & Disinfection vs. DIY: When to Call a Professional

Situation DIY? Call a Pro? Why
Small, contained sewage spill Yes No DIY cleanup is usually enough for small spills.
Large, uncontained sewage spill No Yes A large spill needs specialized equipment and expertise to contain and clean up safely.
Sewage backup into your home's living spaces No Yes A sewage backup into living spaces needs immediate attention to prevent further damage and health risks.
Hidden water damage or leaks No Yes Hidden water damage or leaks can cause significant damage if left unchecked, a professional inspection is necessary to identify and repair the issue.
Unpleasant odors or musty smells Maybe Yes While DIY methods can help remove odors, a professional inspection and treatment may be necessary to identify and address the underlying cause.
Water damage or leaks in your home's crawl space or attic No Yes A professional inspection and repair are necessary to ensure the damage doesn't spread and cause further issues.

With sewage cleanup and disinfection, don't take chances, call a professional to ensure the job is done right and safely.

Sewage Cleanup & Disinfection Cost in Pittsford, NY

The cost of sewage cleanup and disinfection can vary depending on the severity of the issue, the size of the affected area, and local conditions in Pittsford, NY. Here are some estimated price ranges for common services:

Service Typical Price Range What Affects Cost
Initial Containment and Assessment $500 - $2,500 Size of affected area, severity of issue
Water Removal and Extraction $1,000 - $5,000 Amount of water, equipment needed
Disinfection and Sanitizing $500 - $2,000 Size of affected area, level of contamination
Drying and Dehumidification $1,000 - $3,000 Size of affected area, equipment needed
Final Inspection and Restoration $500 - $2,000 Size of affected area, level of damage

Exact pricing will depend on an on-site assessment and may vary based on the specific services required. We offer free estimates and will work with you to create a customized plan that meets your needs and budget.

Service Areas Near Pittsford, NY

We serve the following nearby communities: Fairport, Perinton, Victor, Mendon, Henrietta, Brighton, Gates, Greece, Chili, and more.

Common Questions About Sewage Cleanup & Disinfection

Q: Is sewage cleanup and disinfection covered by insurance?

A: Yes, sewage cleanup and disinfection is typically covered by homeowners insurance. But, the specifics of your policy may vary, it's best to check with your insurance provider to confirm.

Q: How long does sewage cleanup and disinfection take?

A: The length of time required for sewage cleanup and disinfection varies depending on the severity of the issue and the size of the affected area. But, our team typically completes the job within 3-5 days.

Q: Is sewage cleanup and disinfection safe for my family?

A: Yes, our team takes every precaution to ensure the job is done safely and efficiently. We'll contain the affected area, use specialized equipment to disinfect and sanitize, and ensure your home is dry and safe within 60 minutes.

Q: Can I do sewage cleanup and disinfection myself?

A: While DIY methods can help with small spills or minor issues, it's generally not recommended to tackle sewage cleanup and disinfection on your own. A professional inspection and treatment may be necessary to identify and address the underlying cause.

Q: How do I prevent sewage backup and leaks in my home?

A: Regular maintenance, such as checking and cleaning your drains, can help prevent sewage backup and leaks. Also, installing a backflow prevention device can help prevent sewage from entering your home.

Check Our Other Relevant Services

Serving Pittsford, NY And Nearby Areas

About the Author
Lena Petrova
Lena Petrova
Senior Restoration Specialist
19+ Years
★ 4.9 412 reviews
1,150+ Projects
5 IICRC certs
Water Damage Restoration (WRT) Applied Microbial Remediation (AMRT) Fire & Smoke Restoration (FSRT) Applied Structural Drying (ASD) Odor Control (OCT)

Lena Petrova is a highly respected Senior Restoration Specialist at Rochester Restoration Pros, bringing nearly two decades of experience to every project. Her extensive knowledge spans all facets of damage restoration, from intricate water damage scenarios to complex mold remediation and comprehensive fire and smoke cleanup. Lena is renowned for her meticulous approach and unwavering commitment to restoring properties to their pre-damage condition with efficiency and care.

𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀: IICRC-certified in WRT, AMRT, FSRT, ASD, and OCT, Lena continuously updates her skills to incorporate the latest industry advancements.

𝗙𝗮𝘃𝗼𝗿𝗶𝘁𝗲 𝗣𝗮𝘀𝘁𝗶𝗺𝗲: Outside of work, Lena enjoys hiking the local trails and exploring new baking recipes.

𝗕𝗲𝘀𝘁 𝗣𝗮𝗿𝘁 𝗼𝗳 𝘁𝗵𝗲 𝗝𝗼𝗯: "Seeing the relief and gratitude on a client's face after we've helped them through a difficult situation is incredibly rewarding."

Technically reviewed by Elias Thorne — Senior IICRC-Certified Restoration Specialist · License #: IICRC #582139 Elias ensures the technical accuracy and practical relevance of all content, drawing on his extensive experience in complex restoration projects. His reviews guarantee that our information aligns with current industry standards and best practices.

Other Services